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Airport Duty-Free Audits – Perfumes & Consumer Food Segments

Airport Duty-Free Audits – Perfumes & Consumer Food Segments

Airport Duty-Free Audits – Perfumes & Consumer Food Segments


  • Objective
  • To evaluate availability, visibility, pricing, and execution quality of perfumes and selected consumer food categories within airport duty-free environments, enabling brands to benchmark performance and improve travel retail effectiveness.
  • Methodology
  • Quarterly airport duty-free    retail audits conducted across key Middle East airports
  • Coverage of perfumes and      packaged consumer food segments
  • Assessment parameters included:
  • Brand and SKU availability
  • Shelf space and display       visibility
  • Pricing architecture and pack       sizes
  • Promotional mechanics and       exclusives
  • Placement across walkthroughs,       gondolas, and checkout zones
  • Store-level observations      complemented by shopper intercept interactions to understand      purchase context and decision drivers
  • Scope of Evaluation
  • Perfume brands across prestige,      premium, and travel-exclusive ranges
  • Consumer food products including      chocolates, confectionery, snacks, and gifting packs
  • Comparison across terminals,      travel flows, and seasonal assortments
  • Benchmarking client brands      against key competitors within the same category
  • End Result / Value Delivered
  • Clear benchmarking of client      vs competitor presence in airport duty-free
  • Identification of gaps in      assortment, visibility, and promotional execution
  • Actionable recommendations to      improve travel retail readiness and compliance
  • Strategic guidance for      optimizing pack formats, pricing ladders, and shelf placement
  • Supported stronger alignment between brand strategy and duty-free retail execution 

Longitudinal Community Study – Laundry Care Products

Airport Duty-Free Audits – Perfumes & Consumer Food Segments

Airport Duty-Free Audits – Perfumes & Consumer Food Segments

  

  • Objective
  • To understand real-life usage, performance perception, and habit formation of laundry care products over an extended period.
  • Methodology
  • 6-month online consumer      community
  • 50 households across UAE and KSA
  • Regular diary entries, polls,      photo uploads, and discussion forums
  • Periodic pulse surveys to track      changes in perception and usage
  • End Result / Key Outcomes
  • Deep insights into wash habits,      stain challenges, and machine care concerns
  • Identified performance drivers      influencing brand loyalty
  • Tracked evolving perceptions      over time vs one-time testing
  • Enabled brand teams to refine      communication around efficacy and care benefits

Customer Satisfaction Surveys

Airport Duty-Free Audits – Perfumes & Consumer Food Segments

Customer Satisfaction Surveys

  

•To understand the buyer experience and aftersales service for various car models across 10-12 countries

•

•Gained insights on customer buying experience , purchasing behavior and customer satisfaction levels of showrooms and service centers.

Ad Effectiveness Campaigns

Ad Effectiveness Campaigns

Customer Satisfaction Surveys


•To test the ad effectiveness campaign over the timeline of 2 weeks amongst mothers and kids across the five markets in MENA

•

•Gained information on consumer behaviors and occasions used along ad effectiveness; Marketing effectiveness of recently launched product.

New Market Entry

Ad Effectiveness Campaigns

New Market Entry


Food and nutrition habits assessment exercise among consumers in Saudi Arabia as a part of the launch process for a leading ‘nutritious fast food’ chain


•Conducted comprehensive research study for a water distribution company who wanted to establish their factory in UAE,.

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